T. S. MISRA MEDICAL COLLEGE AND HOSPITAL serve 2016 with the highest quality of care.We deliver accurate health care and ensure our staff is informed and up-to-date on the cutting edge of diagnostic aids and treatments..
Welcome to T. S. MISRA MEDICAL COLLEGE AND HOSPITAL! We are dedicated to diagnosing and treating allergic conditions in both adults and children. Our goal is to provide you the best treatments in an effective and caring manner and help you become more comfortable. Our Hospital and staff strive to give patients comprehensive evaluation and therapy with a personal touch and attention. We will always work to ensure that your office visits are pleasant, enlightening and make the best use of your valuable time. We specialize in the diagnosis and treatment of a variety of conditions including seasonal and perennial allergies, asthma, food allergy, sinus disease, chronic cough, hives, skin allergies (eczema),and insect allergy.we promise to take excellent care of you and your family.More importantly, we are committed to working with you to help you get the relief you deserve.
Hospital provides a broad range of in-patient and out-patient health care services to match the needs of the community.
Include medical, surgical, paediatric, obstetric and rehabilitation services along with mental health services.
Including emergency services, day procedures, diagnostic and assessment services, and therapy services. Hospital also supports various community based programs to prevent or reduce the need for hospitalisation.
Accommodation and meals at the standard ward care
Nursing services, when provided by the hospital
Laboratory, X-ray and diagnostic procedures, and interpretation
Drugs prescribed by a physician and administered in the hospital
Use of the operating room, case room, and anaesthetic facilities required for diagnosis and treatment, including necessary equipment and supplies.
We provide emergency care for traumas and other serious conditions. Emergency room staffs are prepared to provide triage and stabilize patients until they can be moved to a room or treated and released.
Hospital utilizes operating rooms for deliveries and nurseries for the newborns. Newborn intensive care facilities (NICU) are available for babies born prematurely or with other serious medical conditions. We give our best for emergency deliveries and those with complications that require special care.
Nurses staff all sections in hospitals, carrying out the orders provided by doctors and see to the daily needs of patients who are staying in hospital. Nurses assist physicians in surgery and staff various services in hospitals 24 hours a day.
Hospital has surgical suites (Operation Theatre) that can be used for outpatient services or in-depth procedures, such as laparotomy and repairing broken bones. Surgical services include anaesthesiology services, nursing care, pre- and post-operative rooms, and lab and x-ray technicians.
Hospital has pharmacy services that supply patients with medications as prescribed both in IPD (in patient) and OPD (out patient).
The T. S. MISRA MEDICAL COLLEGE AND HOSPITAL is an Institute that redefines the standards of excellence in health-care services and brings together the best of infrastructure, technology, training, education, and medical intelligence. Our unmatched quality standards along with cutting edge technology and medical intelligence enables us to provide personalized health-care services.
World Class Infrastructure
The T. S. MISRA MEDICAL COLLEGE AND HOSPITAL have Number of operating theaters, and beds including critical care beds catering to different specialties. We aim to establish a world-class education and training centre with a vision to offer the best in clinical care, education and research.
The T. S. MISRA MEDICAL COLLEGE AND HOSPITAL have the most advanced technology and state-of-the-art treatment facilities with the motto to deliver health-care services at an affordable cost.
Gender Harassment Committee has been constituted w.e.f. 02-11-2015.
Anti Ragging Committee has been constituted w.e.f. 02-11-2015
Pharmaco Vigilance Committee has been constituted w.e.f. 26.09.2015
Sports Committee has been constituted w.e.f. 02.11.2015.
College Council Committee has been constituted w.e.f. 02.11.2015
College Purchase Committee has been constituted w.e.f. 01.11.2015
Notice Duty of wardenship hostels
Disciplinary Committee has been constituted w.e.f. 02.11.2015
CITIZEN’S CHARTER OBJECTIVES
This Citizen’s Charter is an expression of our commitment towards improving our services offered to make them more efficient and responsive and at the same time making our working more transparent to our valued patients. This Citizen’s Charter is an attempt to bring the institute closer to its patients in the society. This Charter is made to provide a framework, which enables our users to know.
What services are available in this Hospital?
The quality of services they are entitled to.
The means through which complaints regarding denial or poor quality of service will be redressed.
T. S. Misra Medical College and Hospital is committed to provide best quality affordable and accessible, preventive, curable, promotive and comprehensive health care services to community as a whole respective of caste creed & culture and ensure best outcome.
To emerge as leading health care service provider in Country.
Doctors wear white aprons and nurses are in uniform. All staff wears a badge or an identification card of T. S. Misra Hospital and Medical College.STAFF UNIFORM
Location guide map is available and directional signboards are fixed in each floor.
Enquiries counter exist at the reception (main entrance)
Telephone No. of central enquiry – 0522-2061122, 7839564428
Public Relation officer helps the patient at the OPD entrance.
Hospital enquiry hotline works round the clock. Its phone no: is. 0522-2061122, 7839564428
CASUALTY AND EMERGENCY SERVICES:-
The casualty functions round the clock all days.
Casualty direct no: 0522-2061122
Casualty Medical officer and resident Doctors are available 24 hrs all days.
Duty Doctors are available on call round the clock in all specialties.
Emergency Cases are attended promptly.
All the items required are made available during mass casualties.
In serious cases, priority is given to treatment/management than paper work like registration and medico-legal cases. The decision rests with the treating doctor.
Emergency operation theater is maintained on a regular basis to ensure that it is usable all times.
The hospital has a fleet of fully equipped ambulances.
A team of trained and dedicated medical professionals, Emergency Technicians, Nursing personnel and trained drivers are always ready to handle all eventualities round the clock.
The Ambulance services are available for transportation of patients to TSM Hospital and Medical College. This facility is available 24 hours a day, on all days.
Timings: 9 am to 4 pm.
Every outpatient seeking treatment at the hospital is registered prior to the consultation.
A case sheet is prepared for recording history, symptoms, diagnosis and treatment being provided.
For every new patient a Unique MRD number is generated.
If you have been registered previously, kindly quote your Medical Record Number, while taking an appointment.
Appointment patients will be given a preference. Only emergency walk-in can be seen out of turn.
Payments if Applicable for all specialties can be made at the OP Billing Counter.
Obstetrics & Gynecology
TB & Chest
All working days except Sundays.
COLLECTION OF SPECIMENS:-
All Days & Sundays 9 am. to 2 pm.
Reliability and promptness of laboratory results is ensured as tests are done by automatic machines.
Reports are made available within the shortest possible time, same day/next day morning.
Open for 24 hours and caters to external request also
A licensed blood bank is available in the hospital to cater to the requirements of the patients
All blood is tested for HIV, HBV and HCV, VDRL, In addition.
EQUIPMENT AND FACILITIES:
This hospital has the following services available:
CRITICAL CARE UNIT (BURNS UNIT)
PHYSIOTHERAPY AND OCCUPATIONAL THERAPY UNIT
NEONATAL INTENSIVE CARE UNIT, ICU, ICCU, PICU, SICU .
Charges for various tests are negligible. For poor patients, the concerned Sr. Medical Administrator along with the in charge of Patient Service Department can waive off the charges.
If any major/essential equipment is out of order, information regarding the same is conveyed to all departments through inter office notification on Internet.
Indications of alternate arrangements are given wherever possible.
The likely date of recommissioning of the equipment is also displayed.
DURING YOUR STAY
We hope this information helps you to prepare for your stay as an inpatient at TSM Medical College and Hospital.
A skilled team of personnel some of the working behind the scenes will hopefully make your stay comfortable and pleasant.
CATEGORY OF ACCOMMODATION:
TPA AND CASHLESS TRANSACTIONS:
We entertain TPA and cashless transactions. T. S. Misra Hospital and Medical College have got tie up with many TPA.
Our computerized billing system consolidates charges for medicines/consumables/services availed by you during hospitalization.
MEDICINES AND CONSUMABLES:
Medicines and surgical consumables required for the treatment can be procured from the in house pharmacy. A general pharmacy is located in the hospital lobby which functions 24×7.
HOUSE KEEPING AND LINEN:
Hospital provides linen to wear for all admitted patients. In case of any difficulty you may contact the sister in charge of the floor.
FOOD SERVICES Diet
The hospital dietary department provides all meals for the patient. The Dietitian plans the diet based on the therapeutic needs. Our kitchen is well equipped to serve good balanced vegetarian meals. Dietician takes rounds of all patients and in consultation with treating physician and advice the therapeutic and non therapeutic diet.
The cafeteria is open to visitors daily from 9:00 a.m. to 11:00 p.m. locations.
T. S. Misra Hospital and Medical College provides with canteen for visitors as well as for Staff.
Patients require rest and we do our best to provide patients with a quiet, peaceful and tranquil environment .In order to achieve this we restrict the number of Attendants. Our infrastructure can support only one attendant per patient, but this may vary according to the category of the patient. Female by standers is a must for female patients.
Visiting hours for the hospital are: 4.00 pm–6.00 pmPlease ensure that visitors adhere to the visiting hours only and that they are restricted to the absolute minimum.
OTHER SERVICES & FACILITIES:
Wheel Chairs and stretchers are available on request at any point from Patient Movement Service Department.
Lifts are available for access to higher floors in each hospital building.
There is a stand-by generator to cater to emergency services in case of breakdown of electricity.
Adequate drinking water and toilet facilities are available.
TV and telephone facilities are available for in-patients and also in all out patients waiting area.
Medico Legal Cases:
On admission of a medico legal case, the hospital has to mandatory honor the rules of the Indian Govt. and informs the local police authorities.
If a patient expires in the hospital, a death certificate is issued to the family by the hospital to carry the body. The hospital sends the Death registration form & Medical Certificate of cause of death to Gram panchayat . The family has to collect the final Death Certificate from the Gram panchayat.
Mortuary provides Refrigerated storage of deceased patients.
Parents of the newborn will be issued birth certificates from the hospital as soon as they fill up the Birth report form for registration. This is made possible through the networking of the hospitals with the gram panchayat
COMPREHENSIVE HEALTH CHECK UP
T. S. Misra Hospital and Medical College have developed special health checkup programs that consist of detailed medical assessment and counseling on health awareness. Each package has been designed to study the functioning of all the vital organs in our body for any symptoms of major illness and also pinpoint potential areas of risk so as to prevent future health problems.
Basic Health Check
Master Health Check
Executive Health Check
Diabetic Health Check
Comprehensive Health Check
EMPLOYEE HEALTH CHECKUP:
An employee health check up is carried out with all staff dealing with direct patient care.
DOOR TO DOOR SERVICE PHARMACY:
The clinical pharmacy department of T. S. Misra Hospital and Medical College is providing 24 hrs services to the patients. For the convenience of the patients,7 counters have been set up in the hospital complex.
UNDERGRADUATE TRAINING PROGRAMME:
COMPLAINTS AND GRIEVANCES:
There will be occasions when our services will not be up to your expectations.
Please do not hesitate to register your complaint. It will only help us serve you better.
There is a redressal forum that functions in association with the Quality & Standards Dept to attend to all grievances.
Every grievance will be duly acknowledged.
T. S. Misra Hospital and Medical College is a “No smoking zone”. Patients and their attendants are strictly prohibited from smoking in the hospital premises.
No polythene zone.
Silence is essential in a hospital. Even minor noises can disturb people who are not feeling well. Visitors are requested to speak softly and avoid unnecessary noise. Attendants are advised to keep down the volume on their television sets. Patient’s relatives are advised not to crowd the area outside the patient rooms. Hospital staff is under instruction to take necessary steps to prevent noise and crowding.
Please ensure that vehicles are not parked in” No parking area” and they do not hinder emergency cases from immediate and quick access to the emergency department.
RESPONSIBILITIES OF THE USER:
The success of this charter depends on the support we receive from our users.
Please try to appreciate the various constraints under which the hospital is functioning.
Please help us in keeping the hospital and its surroundings neat and clean.
Please use the facilities of this hospital with care.
Beware of Touts.
Please refrain from demanding undue favors from the Staff and officials.
Please provide useful feedback and constructive suggestions.